Product support for R7 Mk3 High Fidelity Radiogram

Sound

• I’m not getting any sound when using the Optical input?
• The sound is distorted when I use the phono/line In inputs!
• I have no sound and the RotoDial controller seems unresponsive

CD

• My system won’t play CDs
• Why do only some of my CDs show song/artist information?

Radio

• Are your products DAB+ compatible?
• I can’t find a specific internet radio station
• How do I perform a new DAB station scan?

See all Q&As for Radio

Bluetooth

• Can I use Bluetooth headphones with your products?
• Bluetooth connection and troubleshooting
• My music stops and stutters when playing by Bluetooth!

Wi-Fi & Streaming

• How do I save and recall Spotify presets?
• Troubleshooting wi-fi playback problems
• My Ruark is not working properly with UNDOK

See all Q&As for Wi-Fi & Streaming

Other Functions

• How do I set up R7?
• How do I re-pair my remote if connection is lost?
• The time displayed on my unit is an hour out

See all Q&As for Other Functions