The sound is distorted when I use the phono/line In inputs!

This answer applies to:

  • R2 Mk4
  • R3 Mk1
  • R3S
  • R410
  • R610
  • R710
  • R810
  • R5 Mk1
  • R7 Mk3

When using the Line In inputs, depending on the device you are connecting, you should adjust the input gain of the input, so the volume level closely matches that of the built in sources such as radio. With the gain set too high, then the input may be overloaded and distortion will be heard. To adjust the input gain press the menu button when you have something playing and the first option you will see is Input Level. Press the control knob to select and then scroll through the input settings and listen. The best setting to select is the one that closely matches the volume of the built-in sources.

Also some of our models feature a dedicated turntable input which has a built in RIAA gain stage allowing a turntable with a moving magnet cartridge to be connected without the need of a separate phono preamplifier. Please note that some turntables already have a phono preamp built in, so please check specifications carefully before connecting, as plugging in such turntables to the phono input will result in distortion due to overloading. These type turntables should be connected to the Line In input and again the level adjusted as above.

Did this answer your question?

If not, please do not hesitate to contact us via our support enquiry form.