Alan inherited his love of music and audio from his father Brian who spent his life working in the British audio industry. Alan’s experience as an engineer, musician and loudspeaker designer has given him a deep knowledge of how sound works and what makes a product sound ‘right’.
Neil is Alan’s brother-in-law and joined Ruark in 1988, to help plan production with their speaker sales growing strongly. When Alan’s father retired in 2000 Neil became Alan’s co-director and is now responsible for the day-to-day running of the company and ensuring that stock is available when required.
At the age of 20 Richard followed his dream of becoming a professional footballer and signed for Manchester City in 1999. This he enjoyed for a few years until an unfortunate injury put early end to his career. With his ‘team player’ attitude and resolve Richard is totally at home in his Sales and Marketing role.
Jan works closely with Alan and the development team on product design and development overseeing the transformation of our products from concepts all the way through to production. Part industrial designer, part engineer and part graphic designer, Jan’s input into Ruark Audio’s success has been substantial.
Simon joined Ruark after graduating from Anglia Ruskin University with a First in Computer Science and has since made himself an invaluable member of our development team. With attention to detail, Simon spends much of his time designing and testing our product software along with project planning and scheduling.
David joined Ruark Audio after working for 8 years at John Lewis. There he developed a wealth of knowledge on customer relations, retail and the consumer electronics industry which has proved invaluable in his role here working alongside Richard in Sales and Marketing.
We pride ourselves on our customer service and with a wealth of knowledge, Terry is here to help for all things customer related. Whatever your request or problem Terry and his team will do their utmost to assist you with a professional and reassuring manner.
Ed spent 10 years working for a specialist Hi-Fi retailer where he gained a wealth of music and electronics knowledge, developing a discerning ear for the best sound. Looking after our dealers in the South of England, Ed’s enthusiasm is infectious and he is a great ambassador for our products wherever he goes.
Jason gained his passion for Hi-Fi whilst working part time for a local electrical retailer, rising to Store Sales Manager and then Area Sales Manager for a successful electrical wholesaler. As our Northern Sales Manager, Jason is in his element and thoroughly enjoys his time visiting dealers and flying our flag.
We pride ourselves on our product reliability, but occasionally problems do occur and it is John’s task to identify and remedy production and customer issues. John has a wealth of experience trouble-shooting electronic problems and he is a valuable asset to Ruark Audio.
Making great products and providing a good service is important to a company’s success, but equally vital is good financial planning and management. Klaire joined Ruark Audio in 2011 and has become an essential member of our team, working closely with Neil on all financial matters.
When you call us, the first voice you are likely to hear is Lorraine, who is Alan (our MD’s) patient wife and like Alan has been involved with the company from the beginning. If you have a question or a problem Lorraine will do her best to assist you and point you in the right direction.
Topaz deals with all aspects of our marketing from advertising through to social media and much more. Having always loved telling a story and being creative, Topaz ‘fell’ into marketing as a career after developing her own blog whilst travelling the world.
Jim previously spent his life working as a printer before joining Ruark Audio in 2013. He is a vital part of our warehouse process preparing orders for despatch to the UK and also export. With an eye for detail the quality of his packing is legendary.
Darren joined us in 2015 and has quickly made himself an invaluable member of our warehouse team. He works alongside Jim preparing orders for dispatch and puts his excellent forklift skills to good use loading and unloading deliveries.
Sue joined us in 2015 to work alongside Klaire. Having a good knowledge of accounts and credit control her input is indispensable. When not working Sue enjoys spending time with her grandchildren and also holidaying in Spain which she loves.
Stuart joined Ruark in 2010 after working for Rega, a Hi-Fi company who are renowned for their excellent turntables. With his attention to detail we guarantee that if it’s been serviced by Stuart, your product will again look and perform as new upon its return.
Mark joined us in 2013 and works alongside Stuart on repairs and servicing. Like Stuart he cares greatly about the products that come to our service centre and works hard to ensure that products are fully serviced and quickly returned to their owners.
Martin joined us back in 1997, initially working as one of our skilled speaker assemblers before becoming a line manager. Seeing Ruark grow from all sides, Martin is now our Warehouse Manager and it’s his responsibility to ensure the efficient movement of our stock both in and out.