Setting up MRx without the UNDOK app

A recent iOS software update for iPhone and iPad etc. has meant that it is currently not possible to set up our legacy MRx Smart Speaker with the UNDOK app. Android devices are not affected, but in either case, it is still possible to setup MRx using a web browser, as explained below.

Put your MRx into setup mode

1. Make sure your MRx is switched on. If it is in standby, press the control knob.

2. Make sure the MRx is in setup mode:

A new or previously unconfigured MRx will enter setup mode automatically when switched on.
If the MRx has previously been connected to a network, press and hold the control knob for approximately four seconds until all three source lights illuminate, then release it.

The MRx will restart and the three source lights will flash in sequence when it is ready for setup.

Connect to your MRx

3. On your phone, tablet or computer, open the Wi-Fi settings and connect to the network named: Ruark MRx xxxxxx – The final characters will be unique to your MRx.

4. Open a web browser and enter: 172.24.0.1

Select your Wi-Fi network

5. On the MRx device page, select the three-line menu icon in the top-left corner.

6. Select network.

7. Under Network Connection:

Select Wi-Fi as the network type.
Check that the correct Wi-Fi Region is selected.
Select Scan to search for available networks.

8. Select your home Wi-Fi network from the list.

9. Enter your Wi-Fi password in the Wi-Fi Passphrase box.

10. Leave DHCP set to On and Keep network connected set to Yes, unless your network requires different settings.

11. Scroll down and apply the settings.

The MRx will restart and connect to your selected Wi-Fi network and after you should reconnect your phone, tablet or computer to its normal network.

With MRx connected to your network you can now use the UNDOK app to control operation.

Note: If the setup page does not open, temporarily switch off mobile data, VPNs and any other active network connections, then try entering 172.24.0.1 again.

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