Please note, a recent software update which went live on your R2 Mk4 will cause you to lose any saved preset radio stations. We were required to make this update to ensure we comply with the new European Cyber Security Act and the nature of the update meant the core firmware on your unit needed to be changed. Sadly, this meant we were unable to retain any preset radio stations on your product. We apologise for any inconvenience caused by this.

Product support for R2 Mk4 Smart Music System

User guide

R2 Mk4 User Guide (English)

R2 Mk4 User Guide (multi-language)

English, Danish, German, Spanish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Chinese

R2 Mk4 Specifications (English)

Video guides

Useful videos on setting up and operating your R2 Mk4.

View the R2 Mk4 video guides