Product Support

Firstly, we need to identify which product you need assistance with…


Please enter your product’s serial number.

Sorry, that doesn’t appear to be a valid serial number.

Did you mean ? yes

If you are having problems finding or entering your serial number, please select your product…

*The serial number can be found on the rear panel of your product and also on the packaging. It will look something like this:

example of serial number on back of product

back of product

example of serial number on product packaging

product packaging

Please note: for MR1s you will need to enter the serial number on the amplifier speaker.

I can’t find my serial number

R2 in Soft White Lacquer finish


Yes, this is my product

If this is not your product please call us on +44 (0)1702 601410 or use our product enquiry form.

Please select your product:

If none of the above match your product please select which product you own…