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      • View the full R Series Range
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      • View the full 100 Series Range
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  • Current: How do I pair my remote with my R7 if connection is lost?

How do I pair my remote with my R7 if connection is lost?

This answer applies to:

  • R7 Mk1 / Mk2

With the battery inserted, hold the remote close to the right hand side of the R7’s display (just above the buttons) and press and hold any key to pair. A successful pair is indicated by a more solid flash of the remote’s LED and the words “Remote Paired” displayed on screen. If you have trouble pairing please ensure that the battery in the remote is fresh, as a low battery will make pairing less reliable.

If the first method fails you can also try the following:

1. Remove the battery from the remote.
2. Turn the R7 off using the switch on the back (beside the power connection).
3. Wait 1 minute to allow all electrical components in R7 to discharge.
4. Turn the R7 back on using the switch on the back panel (do not press the power button on the front).
5. Insert the battery into the remote.
6. Press the power button on the remote.

Should you not be able to resolve a pairing issue, please do not hesitate to contact us directly for help and further advice.

Did this answer your question?

If not, please do not hesitate to contact us via our support enquiry form.

Ruark support

Our assistant can help with most product or technical related questions. Please try this first, but if you find you need further assistance, please visit our customer support pages.

  • Ruark R Series
    • R1S Smart Radio
    • R2 Smart Music System
    • R3S Compact Music System
    • MR1 Desktop Speaker System
    • RS1 Subwoofer
    • Special Projects
    • Product comparison
  • Special projects
  • Ruark 100 Series
    • R410 All-In-One Music System
    • R410 Anniversary Edition
    • R610 Music Console
    • R710 CD Hi-Fi Console
    • R810 High Fidelity Radiogram
    • R810 MiE
    • Sabre-R Bookshelf Speakers
    • Talisman-R Floorstanding Speakers
    • R-CD100 CD Player
    • Product comparison
  • Stockists
    • UK stockists
    • International distributors
  • Shop
    • New products
    • Graded products
    • Spares & Accessories
    • Terms & conditions
  • Journal
    • Ruark sounds playlists
  • About us
    • Our story
    • Our history
    • The team
    • Hospitality
    • Green policy
  • Customer support
    • Product registration
    • Product support
    • User guides
    • Product identifier
    • 100 Series software updates
    • Contact
    • Privacy policy
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Ruark, 59–60 Tailors Court, Temple Farm Industrial Estate, Southend on Sea, Essex SS2 5TH, United Kingdom
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