Product Support Enquiry

If your enquiry relates to a technical malfunction, please provide as much information as possible. This may help us determine the problem before we contact you.

If you can upload a photo of the issue you are experiencing with your product, this will help us to diagnose the problem. Upload a maximum of 5 photos, up to 5mb each.

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Ruark Audio

59 Tailors Court, Temple Farm Industrial Estate, Southend on Sea, Essex SS2 5TH, United Kingdom

Inside UK: 01702 601410  |  Outside UK: 44 1702 601410

Please note our office hours are:
Monday to Friday, 9.00am – 5.30pm

IMPORTANT INFORMATION: Due to circumstances beyond our control, we are now unable to provide support and downloads of Ruark Link. We are pleased to report that there is an updated app available called UNDOK which customers should download and use for future use. We apologise if this causes any inconvenience, but please do not hesitate to contact us if you have any questions about this.

UNDOK on the Apple App Store
UNDOK on Google Play