Product Support Enquiry



If your enquiry relates to a malfunction, please provide us with clear details of the fault. Useful information includes, the regularity of the fault and does it occur at all volumes, sources the fault occurs on, details of your wi-fi network and if CD related, does the fault occur on all CDs or just some. Information such as this may help us determine the fault before we contact you and will speed up the support process.

If you can upload a photo of the issue you are experiencing with your product, this will help us to diagnose the problem. Upload a maximum of 5 photos, up to 5mb each.


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Ruark Audio

59 Tailors Court, Temple Farm Industrial Estate, Southend on Sea, Essex SS2 5TH, United Kingdom

Inside UK: 01702 601410  |  Outside UK: 44 1702 601410

Please note our office hours are:
Monday to Friday, 9.00am – 5.30pm