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  • Home
  • Products
    • Ruark R Series
      • View the full R Series Range
      • MR1 Desktop Speaker System
      • RS1 Subwoofer
    • Ruark 100 Series
      • View the full 100 Series Range
      • R410 All-In-One Music System
      • R410 Anniversary Edition
      • R610 Music Console
      • R710 CD Hi-Fi Console
      • R810 High Fidelity Radiogram
      • R810 MiE
      • Sabre-R Bookshelf Speakers
      • Talisman-R Floorstanding Speakers
      • R-CD100 CD Player
    • Product Comparison
    • Special Projects
  • Stockists
  • Journal
    • Latest Journal Items
    • Ruark Sounds Playlists
  • About Us
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    • Our History
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  • Current: My music stops and stutters when playing by Bluetooth!

My music stops and stutters when playing by Bluetooth!

This answer applies to:

  • R1 Mk4
  • R1 Mk3
  • R2 Mk4
  • R1S
  • R3S
  • R4 Mk3
  • MR1 Mk1
  • MR1 Mk2
  • MR1 Mk3
  • MRx
  • R5
  • R7 Mk3

If this happens firstly ensure that the device you are streaming from is within the recommended wireless range of 5-10m with no obsticles such as walls in the path. If the problem persists then this may indicate a temporary system conflict.

To resolve this we recommend that you perform a System/Factory reset on your product and also clear all references to your product on the device that you want to connect. Once this has been done, your device will again need to be freshly paired, but once done you should find that reliable Bluetooth playback is restored.

Did this answer your question?

If not, please do not hesitate to contact us via our support enquiry form.

  • Ruark R Series
    • MR1 Desktop Speaker System
    • RS1 Subwoofer
    • Special Projects
  • Product comparison
  • Ruark 100 Series
    • R410 All-In-One Music System
    • R410 Anniversary Edition
    • R610 Music Console
    • R710 CD Hi-Fi Console
    • R810 High Fidelity Radiogram
    • R810 MiE
    • Sabre-R Bookshelf Speakers
    • Talisman-R Floorstanding Speakers
    • R-CD100 CD Player
  • Stockists
  • Journal
    • Ruark Sounds Playlists
  • About Us
    • Our Story
    • Our History
    • The Team
    • Hospitality
  • Customer Support
    • Product Registration
    • Product Support
    • User Guides
    • Product Identifier
    • 100 Series software updates
    • Contact
    • Privacy Policy
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