My 100 series remote keeps losing its connection

The most likely cause of this is an unstable connection. To resolve, disconnect the power to your 100 series and wait for a minute for the internal power to dissipate. Reapply power and once fully powered up, use the main controller to go to the remote menu and here select ‘Clear pairing list’ and then ‘Yes’. Now put your remote into pairing mode as instructed on the display and then select ‘Pair remote’. Within a short time you should see ‘Remote paired’ and now you should find that the connection between your remote and main unit remains stable.

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