support / Q&A

We think our products are the best available
and likewise we aim to offer a support service of equal quality.

On this page you can register your purchase, view and download User Manuals and also find answers to questions we've been asked in the past.

If you can't find what you require, then please do not hesitate to contact us so we can assist you directly. Rest assured we will do what we can to help.

product registration

Registering our products online is easy and means that if you ever need our assistance we will quickly be able to find details of your purchase.

questions & answers

Here you’ll find answers to the questions we’ve been asked in the past, however should you have a question which is not covered, please do not hesitate to contact us for help and advice.


PDF versions of our current User Manuals are available to view and download from here. If you require a User Manual for our earlier R1 or R2 models, please contact us, and we will email one to you directly.