You’ve told us your product is R5 High Fidelity Music System
Most frequently asked questions
- I have a sharp interruption to my Spotify playback
- How do I set up R5?
- Can I connect a TV to your products?
- I can’t pair my R5 remote!
- Troubleshooting wi-fi playback problems
IMPORTANT INFORMATION: Due to circumstances beyond our control, we are now unable to provide support and downloads of Ruark Link. We are pleased to report that there is an updated app available called UNDOK which customers should download and use for future use. We apologise if this causes any inconvenience, but please do not hesitate to contact us if you have any questions about this.