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Most frequently asked questions

• Troubleshooting wi-fi playback problems
• I have a sharp interruption to my Spotify playback
• I’m unable to eject the CD on my R3!
• How do I store and recall presets on my Ruark?
• I’m experiencing poor radio reception with burbling on DAB!

IMPORTANT INFORMATION: Due to circumstances beyond our control, we are now unable to provide support and downloads of Ruark Link. We are pleased to report that there is an updated app available called UNDOK which customers should download and use for future use. We apologise if this causes any inconvenience, but please do not hesitate to contact us if you have any questions about this.