You’ve told us your product is R2 Mk3 Streaming Music System
Most frequently asked questions
- Are your products DAB+ compatible?
- How do I set the sleep function?
- I can hear a whine coming from my plug-top power supply!
- I can’t find Ruark LINK on the Google Play store or iOS App Store!
- The time displayed on my unit is an hour out!
IMPORTANT INFORMATION: Due to circumstances beyond our control, we are now unable to provide support and downloads of Ruark Link. We are pleased to report that there is an updated app available called UNDOK which customers should download and use for future use. We apologise if this causes any inconvenience, but please do not hesitate to contact us if you have any questions about this.