This answer applies to R1 Mk2
Very occasionally a jolt of static electricity can cause the display screen to blank out. R1 continues to function, but no information is displayed.
To rectify this, disconnect completely from the power supply, wait for a few seconds and then reconnect. When turned back on the display should function as normal. If the problem continues, please contact us for further help and advice.
If not, please do not hesitate to contact us via our support enquiry form.