Questions and Answers

My R7 is not responding to the remote control. What can I do?

This answer applies to R7 Mk1 / Mk2 R7 Mk3

If your remote is unresponsive or the remote’s LED flashes red this indicates that the battery is running low. The remote takes CR2032 batteries, which are available to purchase from many shops/supermarkets and online.

Did this answer your question?

If not, please do not hesitate to contact us via our support enquiry form.