Questions and Answers

How do I set a ‘friendly’ name on my Ruark?

This answer applies to R3 Mk1 MRx Mk1 R5 Mk1 R7 Mk3

Our network connected products allow you to change and set a ‘friendly’ name such as R7 Living Room, R3 Dining Room, MRx Kitchen etc, so they are easy to identify when using DLNA apps and devices.

If you have not already done so, the easiest way to do this is to first install our UNDOK app onto your Apple or Android smartphone. To change the name simply open the app and then select your device which will appear on the home-screen. This then takes you to the device screen where depending on the source, you can see what’s playing, select radio stations and save radio and Spotify pre-sets. By tapping the cog symbol in the top right-hand corner, this opens the settings screen for your device. To rename, simply tap the rename button and then change the name to one of your choice up to 32 characters long and then tap the done button to save and close.

Alternatively, the device name can be changed by using a computer and then entering the devices IP Address into the search bar of your browser. To find your devices IP Address, press the MENU button on the RotoDial, then scroll and select SYSTEM and then NETWORK and finally VIEW SETTINGS. From here you should scroll through the information until you see IP ADDRESS and then make a note of the address, which will be something like 192.168.45.??. Enter these numbers with full stops into your browser and this will open a device page for your product where you can view information and also change your devices name as required.

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