Wi-Fi & Streaming Questions & Answers For R5 High Fidelity Music System

• My unit behaves erratically with sometimes no sound
• Troubleshooting wi-fi playback problems
• My Ruark is not working properly with UNDOK
• I cannot find Ruark LINK on the Google Play or iOS App Store
• How do I set a ‘friendly’ name on my Ruark?
• How do I save and recall Spotify presets?
• Turning off Wi-Fi to stop system conflicts
• Error message ‘Failed to obtain IP address from DCHP - Limited or no connectivity’

Can’t find what you’re looking for?

Please get in touch via our support enquiry form.