Product support for R5 High Fidelity Music System

Sound

• I’m not getting any sound when using the Optical input?
• The sound is distorted when I use the phono/line In inputs

CD

• Why do only some of my CDs show song/artist information?
• My system won’t play CDs

Radio

• How do I perform a new DAB station scan?
• I’m experiencing poor radio reception with burbling on DAB
• Are your products DAB+ compatible?

See all Q&As for Radio

Bluetooth

• Can I use Bluetooth headphones with your products?
• Bluetooth connection and troubleshooting
• My music stops and stutters when playing by Bluetooth?

Wi-Fi & Streaming

• Troubleshooting wi-fi playback problems
• My Ruark is not working properly with UNDOK
• How do I set a ‘friendly’ name for my Ruark?

See all Q&As for Wi-Fi & Streaming

Other Functions

• How do I set up R5?
• Can I connect a TV to your products?
• I can’t pair my R5 remote

See all Q&As for Other Functions