Product support for R2 Mk3 Streaming Music System

Sound

• My unit behaves erratically with sometimes no sound

Radio

• Are your products DAB+ compatible?
• I can’t find a specific internet radio station
• I have none or just a few DAB stations available!

See all Q&As for Radio

Bluetooth

• Can I use Bluetooth wireless headphones with your products?
• Bluetooth connection and troubleshooting

Wi-Fi & Streaming

• I cannot find Ruark LINK on the Google Play or iOS App Store
• Can I wirelessly stream music to R2?
• How do I save and recall Spotify presets?

See all Q&As for Wi-Fi & Streaming

Other Functions

• How do I set the sleep function?
• The time displayed on my unit is an hour out
• Do your products remember time and other settings when power is disconnected?

See all Q&As for Other Functions