Product support for R1S Smart Radio

Sound

• My headphones are not working with my R1

Radio

• Are your products DAB+ compatible?
• How do I perform a new DAB station scan?
• How do I store and recall presets on my Ruark?

See all Q&As for Radio

Bluetooth

• Can I use Bluetooth headphones with your products?
• My music stops and stutters when playing by Bluetooth?
• Bluetooth connection and troubleshooting

Wi-Fi & Streaming

• Error message ‘Failed to obtain IP address from DCHP - Limited or no connectivity’

Other Functions

• Do your products remember time and settings when power is disconnected?
• Can I stream Apple Music to my Ruark product?